For questions regarding your Grillfinity product please contact our Customer Service department at 877.572.9496, by writing to PO Box 1636 Buda TX 78610 or by fax at 334.460.9983.



For details about becoming a dealer or distributor please give us a call at 512.392.6775 or email



A. Standard One Year Warranty: Alfinity USA, LLC warrants most products, see disclaimer, for one full year from the date of purchase against defects in workmanship or material when used as intended. Proof of date of purchase may be required and/or requested. During this period, Alfinity USA, LLC will replace the defective product, at our discretion and depending on model availability. This warranty does not apply to products mis-used or used in any means other than directed or intended for barbecue purposes. For warranty service procedures or other information, contact Alfinity USA, LLC directly at 512.392.6775 or through Customer Service at 877.572.9496. B. Disclaimer: All products treated with a non-stick finish coating and all barbecue grilling baskets are warranted for 90 days from the date of purchase.